FAQs

We accept a variety of payment methods including credit and debit cards, PayPal,Pingpong, and Google Pay.

We offer a 30-day return policy on all items. Products must be returned in theiroriginal condition and packaging. Some exclusions may apply. Please visit ourReturns & Refunds page for more details.

You can change or cancel your order within 24 hours of placing it, as long as it hasnot yet been dispatched, Please contact our customer service team immediately ifyou need to make a change.

Free shipping! Regarding taxes, we use air or express delivery. After the products are delivered to our warehouses in various countries, they are sent to buyers. Buyers do not need to pay taxes. We cooperate with logistics companies and have cooperative warehouses in countries such as the United States and Europe. Most countries do not need to pay tariffs.

We offer a one-year warranty. If you have any problems with your mini pc, please contact our technical support: support@morefine.com

MOREFINE is pre-installed with Windows 11 Pro system by default. If you need us to install other systems, please add a note to the order or contact us by email.

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times varydepending on the destination, Please visit our Shipping Information page fordetailed information about international shipping options and costs.

Once your order is shipped, we will send you an email with a tracking number. Youcan use this number to track your order directly on our website under the "Track MyOrder" section or through the carrier's website.